Privacy Policy

1. Introduction

Vektorix B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website vektorix.pro, use our services, or interact with us. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:
Vektorix B.V.
Marktplein 27, 1084 UX Amsterdam, North Holland, Netherlands
Registration Number: 32569874
VAT Number: NL324659875B01
Email: privacy@vektorix.pro
Phone: +31 20 938 4191

3. Data We Collect

We collect and process various types of personal data when you interact with our services. The data collection occurs through our website forms, direct communications, and automated technologies. The personal information we collect includes:

• Contact Information: Name, email address, phone number, postal address
• Professional Information: Organisation name, job title, professional interests
• Communication Data: Messages, inquiries, and correspondence with us
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Website navigation patterns, pages visited, time spent on pages
• Marketing Data: Preferences for receiving marketing communications and your communication preferences

4. How We Use Your Information

We use your personal data for various purposes based on different legal bases. Our use of your data includes how we use your information to provide services, communicate with you, and improve our offerings. The specific purposes include:

• Service Provision: To provide educational technology consultancy services and platform recommendations
• Communication: To respond to inquiries, provide customer support, and send service-related communications
• Business Operations: To manage our business operations, maintain records, and fulfil contractual obligations
• Marketing: To send marketing communications about our services (with your consent)
• Website Improvement: To analyse website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our legitimate interests

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Consent: For marketing communications and optional data processing
• Contract Performance: To provide services you have requested
• Legitimate Interests: For business operations, website analytics, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with mergers, acquisitions, or business transfers
• Consent: When you have given explicit consent for specific sharing

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Our data retention periods are based on business needs, legal requirements, and the nature of the data. Generally, we retain contact and communication data for up to 7 years after our last interaction, unless a longer retention period is required by law or for legitimate business purposes. You can request deletion of your data at any time, subject to legal and contractual obligations.

9. Your Rights

Under GDPR and applicable data protection laws, your rights regarding your personal data include various protections and controls. You have the following rights:

• Access: Right to access your personal data and information about our processing
• Rectification: Right to correct inaccurate or incomplete personal data
• Erasure: Right to request deletion of your personal data in certain circumstances
• Restriction: Right to restrict processing of your personal data in certain situations
• Portability: Right to receive your data in a structured, commonly used format
• Objection: Right to object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Right to withdraw consent at any time where processing is based on consent

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

We primarily process data within the European Union. If we transfer your personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to resolving any privacy-related inquiries promptly and effectively.

15. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws. In the Netherlands, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).